Case Study: Bradley Arant Boult Cummings achieves simplified end-user printing and centralized print management with PrinterLogic

Bradley Simplifies End-User Printing with Intuitive Floor Plan Maps from PrinterLogic

Bradley Arant Boult Cummings is a 140+-year-old law firm with nearly 500 attorneys across multiple U.S. offices. As the firm grew it accumulated roughly one print server per location managing close to 500 printers, creating unreliable, insecure infrastructure that forced frequent helpdesk intervention and slowed attorney productivity.

Bradley deployed PrinterLogic’s web-based self‑service with interactive floorplan maps, allowing users to find and install nearby printers themselves and enabling centralized print management. The firm eliminated all print servers, dramatically cut support tickets and escalations, and recovered an estimated 5–10 hours per week in tech support time, improving uptime and attorney productivity.

Bradley Arant Boult Cummings

Lee Suddeath

Engineer for the Server and Desktop Services Team