Case Study: HSD saves 200k per year with Primetric

Helping an Australian IT company save 200k per year with resource planning

HSD, an Australian software development company, struggled with inefficient resource planning using complex, time-consuming spreadsheets. This lack of visibility into employee availability and project profitability caused decision paralysis, frequent meetings, and risked incorrect client settlements. Seeking a solution, Service Delivery Director Sarah Prouse turned to Primetric to replace their manual processes.

Primetric implemented its resource planning and management platform, tailored to HSD's specific needs, including support for multiple currencies and custom holidays. The solution provided a single source of truth, automating allocation and financial forecasting. As a result, HSD reduced time spent on planning from 15 hours per week to just 30 seconds and increased savings and earnings by over $200,000 annually. Primetric delivered greater data transparency and empowered the company to proactively manage project margins.

HSD

Sarah Prouse

Service Delivery Director