Case Study: Trinity Dental Centers achieves major time and cost savings with PrimePay's automated payroll and 401(k) integration

Trinity Dental Centers - Customer Case Study

Trinity Dental Centers, a Houston-based dental group operating 17 practices with roughly 125–150 employees, struggled with a costly, cumbersome payroll provider and fragmented benefits/401(k) systems that required extensive manual entry and poor customer service. To address these challenges they moved payroll and benefits administration to PrimePay (with a Human Interest integration for 401(k)), seeking a simpler, more affordable solution.

PrimePay delivered a single-login platform that integrated payroll, timekeeping, benefits and 401(k) administration, automated onboarding and benefits updates, and reduced fees and manual work. As a result Trinity Dental Centers reclaimed 15–20 hours per week for its HR manager, enabled employees to self-manage 401(k) changes, sped new-hire processing, and reported improved accuracy, lower costs and easier scalability with PrimePay.

Trinity Dental Centers

Ruben Lopez

Director of Operations