Case Study: Opera Delaware achieves simplified payroll and stronger employee retention with PrimePay

Opera Delaware - Customer Case Study

Opera Delaware, the only professional opera company in Delaware and a nonprofit with 50+ employees, needed to reduce administrative strain so leadership could focus on hiring, retention and its artistic mission. To address this challenge they adopted PrimePay’s Payroll solution.

PrimePay provided full payroll services and proactive account-rep support (including reminders for hourly payroll), which Opera Delaware says lets them “not have to think about [payroll] very often” and rates the experience a 10. By outsourcing payroll to PrimePay, the organization reduced administrative workload and reclaimed time to invest in staffing, employee engagement and program delivery.

Opera Delaware

Brendan Cooke

General Director