Case Study: Archdiocese of Philadelphia achieves payroll standardization, efficiency, and compliance with PrimePay

Archdiocese of Philadelphia - Customer Case Study

The Archdiocese of Philadelphia, which oversees 217 parishes, 120 elementary schools, 17 high schools and roughly 13,000 employees across the Philadelphia region, faced major payroll and tax-compliance challenges because each entity used different payroll providers. After converting its retirement plan to a 403(b) that required third‑party payroll submissions, the Archdiocese standardized payroll in 2014 by partnering with PrimePay, adopting options like PrimePay’s Online Payroll platform or dedicated service representatives so each parish could choose the method that suited them.

PrimePay implemented a flexible, centralized payroll service—handling online payroll for larger parishes, providing call‑in support where needed, and taking control of 403(b) file submissions to the Archdiocese’s third‑party administrator. As a result, PrimePay delivered consistent payroll processing and tax compliance across all entities, eliminated prior compliance bottlenecks, and freed administrators to focus on institutional decisions—standardizing payroll for the Archdiocese’s 217 parishes, schools and ~13,000 employees.

Archdiocese of Philadelphia

Maureen Gallagher

Director of Human Resources