Case Study: a large global pharmaceutical company improves calibration efficiency with Prime Technologies’ ProCal

Large Global Pharmaceutical Company - Customer Case Study

A large global pharmaceutical company based in Asia faced challenges managing its paper-based calibration system, which consisted of manually recorded spreadsheets and results. They needed a solution to manage all instruments in one place, enforce standard calibration procedures, and facilitate a fully paperless process to ensure FDA compliance. They partnered with Prime Technologies and implemented its ProCal software to address these issues.

Prime Technologies provided its ProCal solution, which offered integration with SAP, connectivity with process calibrators, and software validation services. The vendor's technical expertise, training, and customized reporting ensured a smooth transition. As a result, the pharmaceutical company significantly reduced outsourcing costs by managing most calibrations in-house and was so pleased that it expanded its user license from 50 to 70 users, increasing overall efficiency.