Case Study: a global medical devices manufacturer achieves regulatory compliance and streamlined calibration management with Prime Technologies ProCal

Global Medical Devices Manufacturer - Customer Case Study

A global medical device manufacturer specializing in audiology faced challenges in managing assembly lines and calibration requirements across its numerous international departments. The company sought a solution to control workflows, handle multi-language discrepancies, consolidate practices, and develop custom reports for data migration. To meet these objectives, they partnered with Prime Technologies for its ProCal calibration management solution and expertise.

Prime Technologies implemented its web-based ProCal solution, which featured the e-View reporting tool for real-time information access. The vendor provided custom reports for data migration and configured user-defined labels to overcome language differences between global sites. This resulted in the company achieving compliance with all regulatory requirements. Through ongoing training and support from Prime Technologies, employees saved significant time on calibrations, and the successful collaboration has now lasted for over eight years.