Case Study: a global biotechnology and device testing organization reduces audit time and speeds calibrations with Prime Technologies’ ProCal

Global Biotechnology and Device Testing Organization - Customer Case Study

A global biotechnology and device testing organization faced challenges ensuring regulatory compliance across its teams, as technicians often took shortcuts with paper-based documentation. The customer needed a comprehensive, multi-language calibration management solution to enforce consistent validated workflows as it expanded globally. They turned to Prime Technologies and chose its ProCal software system to address these needs.

Prime Technologies implemented the ProCal software, providing a paperless system to standardize practices. The vendor supported the initial system validation and later helped add multi-language functionality while the client expanded the system internationally. As a result of using ProCal for over 13 years, the client achieved a 50% reduction in audit completion time and a 30% decrease in calibration time. Prime Technologies' solution also provided valuable reporting capabilities and greatly improved the client's audit experience.