Case Study: Lifvs achieves cost-efficient unmanned store operations with Pricer Plaza

Lifvs boosts customer satisfaction with Pricer’s cloud-based ESL platform across 27 stores

The Swedish grocery chain Lifvs faced the challenge of operating small, unmanned stores cost-effectively. They needed a highly efficient, scalable, cloud-based electronic shelf label (ESL) system to serve as a key component of their technological platform. To meet this need, Lifvs turned to the vendor Pricer for their ESL solution.

Pricer implemented its Pricer Plaza cloud solution, which allowed for the central management of digital shelf labels across all Lifvs stores. This integration into Lifvs's unified commerce platform enabled streamlined operations, reduced labour costs, and minimized food waste. The solution contributed to soaring customer satisfaction, evidenced by a Net Promoter Score of 62 and an exceptional 32% mailing open rate, far exceeding industry averages for the vendor's customer.

Lifvs