Case Study: Luxury Coastal Vacations achieves automated dynamic pricing and streamlined rate management with PriceLabs

Why this property management company with 350+ apartments thinks pricelabs is a must-have

Luxury Coastal Vacations, a Perdido Key, Florida property manager with 350+ condos, struggled with highly manual, rule-heavy pricing workflows in Escapia that required a single “rate guru” and consumed many staff hours. Seeking efficiency and better yield, they partnered with PriceLabs for automated, dynamic pricing as they moved to the Track PMS.

PriceLabs’ software — integrated with Track — automated complex rate rules, enabled dynamic discounting at company/unit/group levels, and supported CSV-based bulk edits and easy onboarding, allowing the whole owner-relations team to manage rates. As a result, Luxury Coastal Vacations saw significant year-over-year revenue growth, PriceLabs automatically captured higher-than-expected demand to raise rates, and internal time spent on pricing fell from about 15 hours/week for one person to roughly 1 hour/day across teams (owner reservations now spend ~18–20 minutes/day).

Luxury Coastal Vacations

Lauren Sanders

President