Case Study: Kwanlin Dün Cultural Centre achieves higher event bookings and streamlined event management with Priava

Yukon’s premiere venue increases volume of events bookings with Priava

The Kwanlin Dün Cultural Centre in Whitehorse, Yukon, is a large, multi-use cultural and events venue (capacity up to 450) that was struggling to manage a rapidly growing volume of bookings using manual Excel spreadsheets and four‑page paper forms. Faced with duplicated effort, data entry errors and the risk of missed information or double bookings, the Centre selected Priava’s cloud‑based venue and event management system to modernize its operations.

Priava implemented a single, centralised platform used by four events staff (with read‑only access for catering and finance) that provides real‑time availability, detailed event records, notes, tentative and repeat booking functions, and powerful reporting. Within five months the Centre reported smoother operations, eliminated double bookings, significant time savings, improved internal communications, measurable marketing attribution and increased events intake and occupancy — benefits delivered through Priava’s cloud solution (with plans to integrate Priava with finance for faster invoicing).

Kwanlin Dün Cultural Centre

Courtney Wheelton

Head of Events