Case Study: The Grounds of Alexandria achieves quick ROI and faster bookings with Priava

The Grounds of Alexandria realises quick ROI by moving to the Cloud for Multiple Venue Management

The Grounds of Alexandria, a popular inner‑city Sydney café and events venue with four indoor and outdoor function areas, was struggling with pen‑and‑paper processes as a small events team handled multiple bookings, suppliers and invoices. Seeking a more efficient way to manage multiple venues and improve customer service, Co‑Director Jack Hanna chose Priava’s cloud‑based venue and event management solution in January 2014 to replace manual folders and ad hoc paperwork.

Priava delivered a centralised, cloud platform with CRM, calendar, quoting/invoicing templates and reporting, requiring minimal IT overhead. As a result The Grounds gained 24/7 remote access, faster generation of quotes and invoices (improving cash flow), and better task tracking; productivity rose dramatically so the team now manages 7–9 bookings at once versus 2–3 previously. Jack reports rapid ROI and says the Priava system is “worth ten times the money we paid for it.”

The Grounds of Alexandria

Jack Hanna

Co-Director