Case Study: Merewether Surfhouse eliminates onsite server and saves 150 support hours with Priava Cloud

Merewether Surfhouse - Customer Case Study

Merewether Surfhouse, a three-level beachfront venue in Newcastle hosting ~20 events per week and up to 350 guests, faced the end-of-life of their legacy Events Perfect system and uncertainty about moving to the cloud. The team was concerned about data safety, single-user access limitations and ongoing dependence on an onsite server and external IT support, so they evaluated cloud providers and chose Priava’s cloud-based venue management solution because Priava already held their data and understood their requirements.

Priava migrated Merewether Surfhouse to the Priava Cloud, eliminating the need for an onsite server and cutting reliance on IT support—saving over 150 man-hours of tech support in the last financial year. The implementation delivered real-time, multi-user access, easier staff training, automated package pricing, a visual Chart for availability, and robust reporting and document templates, which together increased efficiency, improved collaboration and streamlined booking processes for Merewether Surfhouse.

Merewether Surfhouse

Marc Allardice

General Manager