Case Study: Geelong Performing Arts Centre moves operations online and boosts efficiency with Priava

Geelong Performing Arts Centre - Customer Case Study

Geelong Performing Arts Centre (GPAC), a state-owned performing arts hub in regional Victoria with two locations, multiple performance spaces and roughly 40 events per month, faced the end-of-life of its long‑running Events Perfect system and needed a reliable, fast cloud replacement. Already using cloud ticketing and rostering, GPAC chose Priava’s cloud-based venue management software to move venue and events operations online while retaining access to historical on‑premise data during the transition.

Priava implemented its cloud venue management solution, delivering faster, more reliable access, remote updates performed outside business hours (eliminating manual installs and saving staff hours), and an intuitive interface featuring an interactive booking chart, multi-tab workflows and 35+ report templates. The result for GPAC was anytime/anywhere access, reduced IT overhead, easier user training (four trained users upskilled the rest), improved reporting and workflow efficiency, and the flexibility to add modules via Priava’s subscription model.

Geelong Performing Arts Centre

Tina Rettke

Customer Services Manager