Case Study: Underscore VC achieves seamless executive admin support with Prialto

Underscore VC supports 8 executives with Prialto

Underscore VC, a Boston-based venture capital firm, faced a challenge with high turnover in its executive assistant roles, which created constant hiring and training disruptions. Their goal was to provide adequate administrative support to their executives without the associated management overhead. They turned to Prialto and its managed service model for a flexible solution using their Productivity Assistants.

Prialto implemented a team of assistants to manage core processes including calendar and expense management, daily schedule preparation, and custom financial data workflows. The solution provided seamless support with built-in backup, eliminating concerns about turnover or absences. As a result, Underscore VC executives saw a clear rise in their productivity, allowing them to focus on high-value work. The firm expanded its use of Prialto to support eight executives with tailored services.

Underscore VC