Case Study: Castlight Health gains 1,200 hours of value-added time with Prialto virtual assistants

Castlight Health gains 1,200 hours of value-added time monthly with Prialto

Castlight Health, a company changing how people buy healthcare, lacked the time and resources to build an administrative support layer for its regional sales vice presidents. This meant executives were bogged down by tasks like scheduling, expense reports, and travel booking instead of focusing on sales. To solve this, they engaged Prialto to provide virtual assistants.

Prialto implemented a team of virtual assistants who took over calendar management, travel booking, expense reporting, and CRM support. This solution delivered approximately 1,200 hours of value-added time back to the sales team each month, allowing executives to increase sales conversations and drive growth. Prialto also ensured CRM data was updated in real time, providing better pipeline visibility.

Castlight Health