Case Study: a UK-based retailer recovers £1.7m in aged AR with PRGX

UK-based Retailer recovers £1.7m in aged AR with PRGX

A UK-based retailer engaged PRGX to recover nearly £3 million in aged accounts receivable balances that were disputed by suppliers. The client faced significant challenges, including supplier disputes over claim submission deadlines, highly aged invoices, and a lack of internal capacity to conduct the detailed, line-level investigation required to validate the complex claims.

PRGX implemented a disciplined, evidence-led debt recovery approach, combining detailed data analysis with active supplier engagement to validate and submit claims. This solution successfully recovered £1.7 million from a major global supplier and an additional £76k from a second supplier, accelerating cash inflows and resolving complex disputes. PRGX's expertise helped the client convert unpaid receivables into cash without burdening internal teams.