Case Study: UK Bank achieves full overpayment recovery with PRGX AP Profit Recovery

UK Bank - Customer Case Study

The customer, a mid-sized UK bank, had a lean internal AP overpayments. To strengthen supplier spend oversight, the bank partnered with vendor PRGX to implement its AP Profit Recovery Audit service.

PRGX deployed a team and technology to analyse over 92,000 invoices and £1.8 billion in spend. The vendor successfully identified discrepancies and recovered 100% of all client-approved overpayments without overburdening the bank's internal staff. The bank's Director of Procurement highlighted PRGX's excellent communication and coordination