Case Study: National Retailer achieves $3M+ in refrigeration cost savings with PRGX Contract Management

National Retailer - Customer Case Study

national retailer faced significant cost and operational inefficiencies in its facilities management spending. With no formal contracts for its $30M annual refrigeration repair and maintenance spend across 40+ suppliers, the company experienced inconsistent service, excessive costs, and billing errors. The retailer engaged PRGX and its Contract Management services to analyze the spend and identify optimization opportunities.

PRGX performed a comprehensive spend analysis and designed a new contracting model for the retailer. The solution involved rationalizing the supply base and establishing contracts with best-in-class terms, service level agreements, and pricing. As a result, PRGX identified over $3M in immediate cost-reduction opportunities and provided a framework for implementing preventive maintenance programs to further optimize long-term costs and operational performance.