Case Study: a global retailer achieves $6.08M in recoveries and $1M+ in cost mitigation with PRGX Contract Management Services

Global Retailer - Customer Case Study

A global retailer needed to optimize contract compliance for its complex fulfillment center construction program, which involved $2.46 billion in auditable billings across of overpayment and adherence issues, so the retailer engaged PRGX and its Contract Management Services to conduct audits.

PRGX implemented a contract compliance audit powered by its AI-driven Contracts Insights engine. The solution identified overbillings and root causes of non-compliance, leading to $6.08 million in actual recoveries and over $1 million in preventative cost mitigation. PRGX also helped improve future contract governance by collaborating on rewritten agreements and educating project managers.