Case Study: a global pharma company achieves $85M+ in recoveries and stronger compliance with PRGX

Global Pharma Company - Customer Case Study

A major global pharmaceutical company faced significant challenges in managing complex supplier payments and contract compliance across its international operations. Their internal teams struggled with limited visibility into indirect spending, inconsistent pricing enforcement, and inefficient rebate and chargeback processes. They partnered with PRGX to implement its comprehensive AP Profit Recovery and Contract Compliance Audit programs to expand audit coverage and identify financial leakage without disrupting supplier relationships.

PRGX deployed its solution, utilizing deep industry expertise and proprietary analytics through the Panoptic audit platform and Epiphany Data Foundation. The technology-enabled audit focused on high-risk areas like chargeback reconciliation and rebate validation. This initiative recovered over $9.8 million for the customer in the first-year audit cycle and delivered a total recovery savings exceeding $85 million over a multi-year engagement, while also strengthening financial controls.