Case Study: Vancouver Aquarium achieves reduced turnover and more effective hiring with Prevue HR Systems Inc.

Vancouver Aquarium - Customer Case Study

The Vancouver Aquarium is a nonprofit marine science centre in Vancouver, operating since 1956 with over 1,500 staff and volunteers and more than 35 million visitors to date. The organization faced high turnover—especially among specialized, seasonal, and contract roles—largely due to hiring decisions based on interviews and gut feel that didn’t reliably identify the right candidates.

Vancouver Aquarium implemented Prevue assessments to screen for skills, motivations, and fit from the start, guided by VP of HR Lori Howe’s prior experience with the tool. The result: more effective hiring, reduced turnover, clearer identification of long‑term and seasonal talent, and a streamlined, adaptable process that managers trust and continue to use.

Vancouver Aquarium

Lori Howe

Vice President, Human Resources