Case Study: Neighborhood Health Plan of Rhode Island achieves comprehensive third-party risk management and improved HIPAA compliance with Prevalent

Neighborhood Health Plan of Rhode Island Immunizes Against Technology Risk with Prevalent

Neighborhood Health Plan of Rhode Island, a not-for-profit HMO serving over 230,000 Rhode Islanders, needed to protect members’ ePHI and ensure HIPAA compliance across its vendor ecosystem. The plan faced challenges with vendor response, process management, and tracking third‑party security risks during onboarding, and engaged Prevalent to provide a scalable solution for assessing vendor data privacy and security.

Using the Prevalent Third‑Party Risk Management (TPRM) Platform along with managed services and continuous vendor monitoring, Neighborhood automated SIG Lite assessments, centralized an easy-to-update risk register, and gained enterprise visibility into vendor security posture. Prevalent helped the organization build a TPRM program where none existed, identify issues (for example missing encryption or weak password policies), prioritize remediation, and materially improve HIPAA compliance and overall security posture.

Neighborhood Health Plan of Rhode Island

John Turschman

Senior Information Security and Risk Analyst