Case Study: Large Enterprise Retail Company achieves reduced operational burden and centralized third-party risk management with Prevalent

Large Enterprise Retail Company - Customer Case Study

Large Enterprise Retail Company faced a time- and resource-intensive vendor assessment process and selected Prevalent’s third‑party risk management solution to reduce operational burden. The retailer struggled with manual collection and analysis of vendor surveys, no centralized TPRM functions, and an inconsistent vendor-risk methodology, while needing to report against frameworks such as GDPR, PCI and CIS CSC Top 20.

Prevalent delivered a centralized, automated TPRM platform that standardized assessments, centralized document/evidence management, enabled in‑solution supplier communication, and created tasks/flags/risks tied to assessment results and regulatory mappings. As a result, the Large Enterprise Retail Company reported differentiated capabilities across survey breadth, evidence management, risk reporting and dashboards, improved efficiency in vendor assessments, and plans to grow vendor coverage by 0–10% over the next 12 months.