Case Study: Harney & Sons Boosts Delivery Revenue and Checkout Conversion with PrettyDamnQuick

How Harney’s increased delivery revenue and checkout conversion rates

Harney & Sons, a well-known tea brand with a growing D2C business on Shopify, wanted to improve checkout conversion and give shoppers more reliable delivery expectations. They turned to PrettyDamnQuick (PDQ) and its eCommerce checkout and shipping solutions to help address these goals.

PrettyDamnQuick implemented its checkout and delivery optimization tools to offer more delivery options and more precise delivery dates. The result was stronger conversion rates and a measurable lift in shipping revenue, with Harney & Sons reporting about $70k in added annual shipping revenue over a 30-day test, along with improved customer satisfaction from more reliable delivery experiences.

Harney & Sons

Emeric Harney

Marketing Director