Case Study: &Collar boosts checkout conversions and cuts shipping costs with PrettyDamnQuick

&Collar's Checkout Uplift & Shipping Savings with PDQ

&Collar, a menswear brand known for stretchy, moisture-wicking, low-maintenance dress shirts, was struggling with a basic flat-rate shipping model that lacked data-backed pricing and hurt both shipping revenue and customer satisfaction. Before working with PrettyDamnQuick (PDQ), they had high delivery-related support inquiries and limited visibility into 3PL operations.

PrettyDamnQuick implemented a checkout and shipping optimization solution with dynamic pricing, A/B testing, clearer delivery-date messaging, and improved 3PL integration. The results included a 6% increase in gross margin, $0.20 more shipping revenue per order, a 4.5% lift in premium shipping selections, and a 15% reduction in delivery-related customer support tickets.

&Collar

Ben Perkins

Founder & CEO