Presto
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Case Study: Checkers & Rally’s deploys AI voice ordering to improve drive-thru efficiency with Presto
A Presto Case Study
Checkers Drive-In Restaurants deploys Presto voice ordering with 98% automation across corporate-owned drive-thrus
Checkers Drive-In Restaurants, Inc., the operator of Checkers & Rally's drive-thru restaurants, sought to maximize labor efficiency and streamline the guest experience at its drive-thrus. The company selected Presto as its exclusive provider to implement an automated voice ordering solution to address these challenges.
Presto implemented its AI-based voice assistant solution across Checkers & Rally's corporate-owned drive-thrus. During a pilot, Presto's solution achieved a high level of automation, with over 98% of orders completed with minimal employee intervention. The deployment is expected to free up staff for other tasks and enhance guest interaction. Presto's technology also performed well with diverse accents and unique menu items.
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