Case Study: Midstates Group boosts efficiency and growth with PressWise

Midstates Group - Customer Case Study

Midstates Group, based in Aberdeen, SD, needed a better way to support growth across its printing and media businesses, especially Quality Quick Print (QQP), where jobs required 11 touches to process on average. The company wanted a cloud-based, user-friendly system that could connect web-to-print storefronts with its backend MIS and provide a customer order portal for accounts of all sizes. PressWise by SmartSoft was selected to help solve these workflow and infrastructure challenges.

PressWise implemented an end-to-end, integrated workflow solution branded as MIM, including MIM Pro and MIM Light customer portals. The results were significant: QQP reduced job touches from 11 to 2 or 3, improving efficiency by 25% and driving 8% to 10% topline growth plus a 20% increase in profitability. Midstates also reported a 30% sales increase at Panther Graphics and at least $250,000 in incremental revenue at Midstates Inc. Print & Media Solutions, with one storefront alone generating about $100,000 in annual incremental revenue.

Midstates Group

Justin Feickert

Vice President of Sales and Marketing