Case Study: IMS Printing & Signs boosts wide-format workflow efficiency with PressWise

IMS Printing & Signs streamlines 98% of orders with PressWise

IMS Printing & Signs, a Colorado-based provider of printing and graphic design services, faced a challenge in managing its complex and growing operation, particularly as 70% of its business involved wide-format jobs that are difficult for traditional systems to handle. Their manual, "by hand" processes were inefficient, so President J.J. Heim sought a solution to better organize, track, and serve customers. The company selected the PressWise SaaS-based print workflow system from SmartSoft to address these needs.

By implementing PressWise, IMS gained a centralized system for managing its entire workflow, from web-to-print order entry to production, accounting, and inventory tracking. The vendor's solution streamlined operations by eliminating rekeying of data and enabled IMS to launch multiple targeted online storefronts for different customer segments. As a result, PressWise became the "brain" of the organization, revolutionizing how IMS operates and allowing them to efficiently manage 98% of their orders through the system.

IMS Printing & Signs