Case Study: a US city government improves compliance and FOIA response efficiency with Preservica Preserve365

US City Government streamlines 300+ record categories with Preservica

A US city government faced the challenge of modernizing its records management while deploying Microsoft 365 and decommissioning legacy systems. Mandated to maintain over 300 categories of permanent records across numerous departments, the city needed a secure, scalable repository to improve compliance, protect records from loss, and streamline the time-consuming process of responding to FOIA requests. To address this, they implemented Preservica's Preserve365® solution.

Preservica's solution provided an automated, centralized preservation archive that seamlessly transferred permanent records from SharePoint. This ensured long-term readability, integrity, and security of files. The implementation resulted in significantly faster FOIA responses, improved policy compliance, and streamlined operations by providing a fully indexed, easily searchable repository for all permanent records.