Case Study: As Belgium Town Hall improves waiting room privacy and queue management with PresentationPoint

As Town Hall streamlines waiting room management with PresentationPoint and a $99 smartphone

The town hall of As, a small town in Belgium, faced a challenge in managing client privacy and flow after redesigning their waiting area. They needed an efficient system to signal desk availability without staff interacting with complex software. They contacted PresentationPoint to implement a solution using their DataPoint software integrated with PowerPoint.

PresentationPoint designed a queue system where staff use simple Bluetooth buttons to update their status, which is then reflected in real-time on a PowerPoint display via a smartphone and database. This solution provided an intuitive, physical interface for staff, eliminating software interaction and creating a clear visual system for waiting clients. The vendor notes that the tool saved the town hall hundreds of hours.