Case Study: Phoenix Transportation simplifies toll payments and improves driver satisfaction with PrePass

Phoenix Transportation saves time on toll disputes and scale stops with PrePass Plus

Phoenix Transportation, a trucking fleet, faced significant challenges managing toll payments and disputes after temporarily discontinuing their PrePass Plus service. The process became cumbersome and time-consuming, with the company struggling with incorrect charges, multiple violation notices, and the administrative burden of handling everything manually.

By re-implementing PrePass, specifically the PrePass Plus service which combines weigh station bypass and toll payment, the company consolidated its toll management. The solution from PrePass saved administrative time by handling disputes, provided toll discounts, and improved driver satisfaction by saving time at weigh stations. This also helped Phoenix Transportation maintain better safety scores and aided in driver retention.

Phoenix Transportation