Case Study: Duncan & Son Lines achieves higher driver satisfaction and retention with PrePass

Duncan & Son Lines keeps 275 company drivers moving with PrePass

Duncan & Son Lines, an intermodal ocean container transport company, faced a challenge with driver retention due to long wait times at weigh stations and ocean container ports. These inefficiencies hurt driver satisfaction and threatened the company's ability to meet its delivery appointments. To address this, the company turned to PrePass for its weigh station bypass service.

By implementing PrePass, Duncan & Son Lines' drivers were able to bypass weigh stations, saving significant time and avoiding further delays. The PrePass solution was a key part of the recipe for maintaining high driver satisfaction and better retention, which in turn saved the company money associated with driver turnover. The efficiency gained also helped Duncan & Son Lines reliably meet its delivery commitments.

Duncan & Son Lines