Case Study: LETA 911 improves wildfire response with Prepared

Uses Prepared to Determine Wildfire Response

LETA 911, a dispatch center for emergency services in a large Colorado county, faced significant challenges in assessing and responding to wildfires due to its vast, rugged terrain. Long response times and unreliable information from panicked callers made it difficult to determine the true severity of fires and allocate limited resources effectively. To address this, the agency implemented Prepared's Prepared Live video service, which allows callers to share live video with dispatchers.

Using Prepared Live, LETA 911's wildland fire experts can now visually assess a reported fire in real-time rather than relying solely on a caller's description. This solution enables faster, more accurate decisions on the necessary response level. A key result is the avoidance of unnecessary and costly resource deployments; in one instance, Prepared saved an estimated $10,000 by preventing an unneeded helicopter dispatch. The technology provides considerable budget savings and ensures a more confident and efficient emergency response.

LETA 911

David Moore

Executive Director