Case Study: Crockett County enhances T-CPR and saves a life with Prepared Live

Crockett County Uses Video to Enhance T-CPR and Save a Life

Crockett County, a county emergency services department, faced the challenge of effectively administering Telecommunicator CPR (T-CPR) during high-stress 911 calls where callers were often panicked and unable to accurately relay critical visual information. The vendor, Prepared, provided its Prepared Live video service to enhance the existing audio-only emergency dispatch system.

By implementing Prepared Live, dispatchers gained the ability to view the emergency scene in real-time. This allowed them to visually confirm the need for CPR, provide more precise instructions to bystanders, and correct life-threatening errors, such as an incorrect patient position. This solution directly contributed to a successful outcome where a victim of cardiac arrest received continuous, proper CPR until EMS arrived, significantly increasing his chances of survival. Prepared's technology provided the crucial visual context needed to transform telephone instructions into effective, life-saving guidance.

Crockett County