Case Study: Anoka County 911 streamlines ECC operations with Prepared

Anoka County 911 streamlines ECC operations with Prepared and 5+ real-life use cases

Anoka County 911, which provides dispatch services for numerous law enforcement and fire departments in Minnesota, sought to improve its emergency communications center (ECC) operations. The agency partnered with the vendor Prepared, adopting its assistive AI platform to address operational challenges and better serve its community.

The solution involved implementing Prepared's assistive AI, which was used in various aspects of the ECC's work, including call-taking and supervision. The platform provided tangible improvements, streamlining operations from top to bottom. Director Kari Morrissey highlighted the positive impact, noting benefits in areas such as staffing and retention. Prepared's technology helped the agency lead the way in adopting innovative solutions for emergency response.

Anoka County 911