Case Study: The Boathouse adapts and automates operations with Preno

The Boathouse, London surviving covid-19 with creativity & innovation

The Boathouse, a bespoke floating accommodation provider in London, faced a severe challenge when the COVID-19 pandemic forced lengthy closures and halted its original expansion plans. To survive, the business needed to find innovative ways to adapt its hospitality services. They turned to Preno for its hotel management software to help streamline their operations.

By implementing Preno, The Boathouse automated its previously manual processes for taking payments and communicating with guests. The integrations with Xero and SiteMinder were particularly helpful. This operational efficiency, supported by Preno, enabled the business to pivot successfully by launching a new at-home cocktail delivery service and private event hires, allowing them to thrive even during the pandemic.

The Boathouse

Cara Louise Furby

Director and Founder