Case Study: Tania Ksiazka improves search relevance and conversion with Prefixbox Autocomplete

Tania Ksiazka cuts zero-result searches by 23.3% with Prefixbox

Tania Ksiazka, one of the largest e-commerce businesses in Poland, faced a high zero result search rate because customer queries often did not match their product catalog. This led to shopper frustration and missed revenue opportunities. To address this challenge, they turned to Prefixbox and implemented its AI-powered Autocomplete solution.

Prefixbox's solution understood shopper intent and delivered relevant search, category, and product recommendations instantly. This implementation decreased Tania Ksiazka's zero result search rate by 23.3%, increased their conversion rate, and significantly improved customer satisfaction. Prefixbox provided valuable insights that allowed for continuous optimization of the search experience.

Tania Ksiazka