Case Study: Leading Grocery Store boosts conversion rate with Prefixbox Search Engine

Leading Grocery Store - Customer Case Study

Leading Grocery Store, an international retail group operating in 15 countries with more than 1,500 supermarkets, was looking to improve its online shopping experience and help customers find relevant search results more easily. The company wanted to streamline product discovery so shoppers could quickly add items to their cart and boost conversion rates, and it turned to Prefixbox’s search technology after using a custom in-house search solution.

Prefixbox implemented its Search Engine, featuring intent matching, accurate product ranking, synonym management, filtering, and sorting to improve the search results page experience. As a result, Leading Grocery Store saw a 15.8% increase in conversion rate and a 47% increase in revenue from on-site search users, demonstrating a significant uplift in online store performance driven by Prefixbox.