Case Study: EcigOne Achieves 22% Revenue Growth with Prefixbox AI Search & Filter

EcigOne boosts revenue 22% with Prefixbox AI Search & Filter

EcigOne, a leading UK online vape retailer, was dissatisfied with their previous site search provider. They tested several major platforms but needed a solution that was more functional, scalable, and transparent. Their challenge was to find a better way to organize and surface their extensive catalog of over 12,000 products to improve the shopping experience for their 400k+ monthly visitors.

After choosing Prefixbox, EcigOne was particularly impressed with its support for filters using meta-fields and meta-objects. The implementation of the Prefixbox AI Search & Filter app led to significant performance improvements. The results included a 22% increase in revenue and an 8% higher conversion rate compared to their last period with the former provider, demonstrating the solution's direct impact on their business.

EcigOne