Case Study: All South Flooring boosts engagement and revenue with Preferred Patron Loyalty

Cox Floors To Go & Design boosts engagement 40% with Preferred Patron

The customer, All South Flooring, a multi-state wholesale flooring distributor, needed to drive more consistent engagement and repeat purchasing from its dealers and installation companies. To tackle this challenge, they turned to vendor Preferred Patron and implemented its Preferred Patron Loyalty™ B2B incentive platform.

The solution from Preferred Patron established a performance-based incentive structure, rewarding customers for consistent purchases with instant rewards. This program led to significant measurable impacts, including a 40% increase in customer engagement, 15% revenue growth, a 10% improvement in retention, and a 5% increase in profit margins.

Cox Floors To Go & Design