Case Study: Brass Armadillo Antique Mall boosts visits, revenue, and retention with Preferred Patron loyalty software

Brass Armadillo boosts retention 50% with Preferred Patron

Brass Armadillo Antique Mall, a multi-location antique mall, faced challenges in driving repeat customer visits and unifying its marketing efforts across six states. Their traditional advertising was costly and difficult to measure. To address this, they chose to implement the Preferred Patron™ Growth Edition loyalty platform.

Preferred Patron™ provided a centralized solution that integrated with their point-of-sale systems, making it easy for staff to enroll customers and manage rewards. The implementation led to significant measurable improvements: a 35% increase in customer visits, a 10% rise in revenue, a 35% boost in customer engagement, and a 50% improvement in customer retention. The vendor's platform successfully helped Brass Armadillo shift its marketing to a more direct and measurable model.

Brass Armadillo Antique Mall