Case Study: Ksubi achieves 3x higher AI-assisted conversion with preezie

Ksubi boosts conversions 3x with preezie

Ksubi, a global fashion brand, faced the challenge of rethinking online customer support during a major new website rollout across seven regions. They sought an advanced AI shopping assistant to answer product questions, support decision-making, and scale internationally, leading them to choose the AI Shopping Assistant from preezie.

By implementing preezie's solution, Ksubi enabled shoppers to get faster answers and receive support during key moments. The results were significant, with AI-assisted shoppers converting 3 times more than non-AI users. The preezie assistant now interacts with 14% of total website revenue and generates thousands of valuable customer insights monthly, providing a clear commercial impact and deeper understanding of shopper behavior.

Ksubi