Case Study: City of Ottawa improves succession planning with Predictive Success Corporation

Leading succession and employee development with talent optimization atthe City of Ottawa

the city of Ottawa, a major Canadian municipal government, was facing significant turnover and a lack of an objective approach to succession planning for its upper-level managers. This led to the costly problem of hiring internal and external candidates who were not the right fit for their roles. To address this challenge, they enlisted Predictive Success and its Predictive Index Behavioural Assessment.

By implementing the solution from Predictive Success, the city fostered greater openness in talent discussions and decreased self-promotion among candidates. The city manager reported being one hundred percent more effective in his succession planning and development process, gaining confidence that his recommended candidates possess the right competencies for success.

Ottawa

Steve Kanellakos

City Manager