Case Study: Del Oro Caregiver Resource Center improves IT infrastructure with Precision IT Consulting’s managed IT services

Del Oro Caregiver Resource Center resolves most IT tickets same day with Precision IT Consulting

Del Oro Caregiver Resource Center, a non-profit supporting families caring for brain-impaired adults, sought a reliable Managed Services Provider. Their challenge involved outdated IT infrastructure, a lack of detailed system documentation from their previous provider, and a need for consistent support to keep their systems running smoothly. They engaged Precision IT Consulting for Managed IT Services and IT Strategy Consulting.

Precision IT Consulting implemented comprehensive hardware and software reviews, provided proactive updates, and delivered detailed documentation of all systems. They also established a ticketing system for fast issue resolution and held consistent biweekly meetings. This solution led to significant infrastructure improvements, with most IT issues being resolved within the same day. The client reported high satisfaction with the vendor's professionalism and reliability.

Del Oro Caregiver Resource Center