Case Study: a confidential municipal government strengthens Microsoft 365 security with Precision IT Consulting

Confidential Municipal Government achieves 100% MFA coverage with Precision IT Consulting

A municipal government needed to strengthen its Microsoft 365 security posture by implementing Multi-Factor Authentication (MFA) and enforcing stronger password policies. A significant challenge was that many user accounts were not synced with Active Directory, and unique operational requirements across departments complicated a unified rollout. They engaged Precision IT Consulting to perform this upgrade with minimal disruption.

Precision IT Consulting delivered a comprehensive solution by synchronizing all user accounts with Active Directory, implementing a complex password policy, and configuring Azure Conditional Access to enforce MFA. They provided dedicated support and created special access rules for departments with unique needs. The results included 100% MFA coverage for all eligible accounts, an improved security posture, and a seamless phased rollout, ultimately better protecting the municipality from phishing and credential-based attacks.