Case Study: LPL Insurance Carrier accelerates underwriting by 90% with Praxent

LPL Insurance Carrier speeds underwriting by 90% with Praxent

The customer, LPL Insurance Carrier, a provider of professional liability insurance, faced challenges with inefficient, PDF-based application processes and a limited policyholder portal. This led to slow underwriting and poor user adoption. They engaged vendor Praxent to design and develop custom portals to modernize their digital experience.

Praxent implemented a fully digital application and renewal system, including new policyholder and underwriting portals with integrated policy administration and payments. This solution resulted in a 90% faster turnaround time for new applications and renewals, increased digital customer conversion, and significantly reduced manual data entry for the underwriters.

LPL Insurance Carrier