Case Study: WattSun Innovations achieves 30% higher customer satisfaction with Praxedo

How Praxedo supercharged WattSun Innovations’ growth

WattSun Innovations, a renewable energy company founded in 2019, was growing quickly but still managing work orders manually with paper and Microsoft Outlook. As more electricians joined, the company struggled with planning, monitoring, and communication, which made it harder to deliver consistent customer service.

Praxedo’s cloud-based field service software gave WattSun Innovations a web platform for dispatchers, mobile apps for field technicians, and API-based integrations with existing systems. With Praxedo, the company reduced planning time by 20%, increased work orders completed per day per technician by 10%, cut planning and invoicing errors by 75%, and raised customer satisfaction by 30%.

WattSun Innovations

Charles Moquin

President