Case Study: Fabelta achieves 30–50% productivity gain in work order processing with Praxedo

How Fabelta gained more than 30% of productivity on the processing of its work orders

Fabelta, a manufacturer of custom aluminum windows and doors, struggled with slow, error-prone paper work orders and weekly manual report processing that delayed job analysis and caused lost paperwork and inconsistencies. To gain mobility and standardize processes they chose Praxedo’s cloud-based Field Service Software to digitize work orders and reports across their teams.

Praxedo was rolled out to project managers, installers and aftermarket technicians and integrated with Fabelta’s ERP to automatically create work orders, provide advanced scheduling and capture structured electronic reports via custom forms. The solution delivered instant reports instead of weekly batches, standardized data entry with drop-downs and checkboxes, and drove a 30–50% productivity gain on end-of-work analysis, at least a 30% reduction in errors, and the ability to do more with fewer hires.

Fabelta

Patrice Lapointe

Controller