Case Study: Circet reduces daily planning time by 75% with Praxedo

How Circet reduced their work order planning by 75%

Circet, Europe’s leading provider of telecom infrastructure services, needed a field service management tool that could handle high work order volumes, support KPI tracking, and integrate with its internal systems. The company also wanted a SaaS solution that was independent from its customers and robust enough to manage planning for thousands of technicians.

Circet chose Praxedo, including Praxedo SmartScheduler, to manage work orders end to end, from receipt and planning to technician execution, reporting, invoicing, and invoice verification. With Praxedo, Circet reduced daily planning time by 75%, cutting the process from 4 hours to 1 hour per day for approximately 2,500 work orders, while 85–90% of orders are now managed using SmartScheduler.

Circet

Adrien Blond

Copper Network Work Supervisor